Can you accommodate for food allergies?

We do our best to accommodate food allergies, however, we do work with 6 of the top 8 food allergens (milk, eggs, peanuts, tree nuts, soy, and wheat) and cannot guarantee that there will not be cross-contamination. Anyone with a food allergy must notify us and should refrain from consuming our products.

Do you have gluten free cakes?

We offer a limited menu in gluten free.

Can I cancel and get a refund for my order?

No cancellation or refund is accepted after the order is confirmed. If you wish to change the pickup / delivery date, please let us know as soon as possible as due to limited availability, we reserve the right not to accept any reschedule request.

Do I need an account to place an order?

Yes, you do need an account to place an order on the Bakers Best Website. Having an account streamlines the ordering process and allows for easier tracking of your purchases and delivery status. Create and account here Bakers Best Registration

Does my order needs to be refrigerated?

Yes. Refrigerate and take it out of the fridge 30mn before serving to allow the cake to come back to room temperature for a better tasting experience.

How do I place an order?

Visit our online shop to order our delicious cakes. You can choose whether you want us to deliver it to you or collect it yourself from our kitchen in 25 Shepherd Drive, Colchester, UK. We work on a first come first served basis and limit our daily orders. Please book early to avoid disappointment as your chosen day/dates may be fully booked. For customized orders enquiries, please email us at order@bakersbest.com or call +44 7748 777707. For customized cakes we require at least 30 hours in advance.

Who should I to contact if I have any queries?

You can message as at Contact Us, or email us at order@bakersbest.com, or call +44 7748 777707

Frequently Asked Questions

Allergies

Can you accommodate for food allergies?
We do our best to accommodate food allergies, however, we do work with 6 of the top 8 food allergens (milk, eggs, peanuts, tree nuts, soy, and wheat) and cannot guarantee that there will not be cross-contamination. Anyone with a food allergy must notify us and should refrain from consuming our products.
Do you have gluten free cakes?
We offer a limited menu in gluten free.

Orders

Can I cancel and get a refund for my order?
No cancellation or refund is accepted after the order is confirmed.
If you wish to change the pickup / delivery date, please let us know as soon as possible as due to limited availability, we reserve the right not to accept any reschedule request.
Do I need an account to place an order?
Yes, you do need an account to place an order on the Bakers Best Website. Having an account streamlines the ordering process and allows for easier tracking of your purchases and delivery status. Create and account here Bakers Best Registration
Does my order needs to be refrigerated?
Yes. Refrigerate and take it out of the fridge 30mn before serving to allow the cake to come back to room temperature for a better tasting experience.
How do I place an order?
Visit our online shop to order our delicious cakes. You can choose whether you want us to deliver it to you or collect it yourself from our kitchen in 25 Shepherd Drive, Colchester, UK. We work on a first come first served basis and limit our daily orders. Please book early to avoid disappointment as your chosen day/dates may be fully booked.
For customized orders enquiries, please email us at order@bakersbest.com or call +44 7748 777707. For customized cakes we require at least 30 hours in advance.
Who should I to contact if I have any queries?
You can message as at Contact Us, or email us at order@bakersbest.com, or call +44 7748 777707